Shipping policy

SHIPPING POLICY

Thank you for shopping with Dinostore and more! Many of our products are made to order, which means your item is created especially for you after your order is placed.

PROCESSING & PRODUCTION

Most print-on-demand orders are produced and prepared for shipment within approximately 5–6 business days.

Please keep in mind that production time and shipping/transit time are separate. During holidays, high-volume periods, severe weather, or other circumstances outside our control, additional time may be required.

SHIPPING & DELIVERY

Shipping times vary depending on the destination and shipping carrier. Delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed.

Once your order ships, tracking information will be sent to the email address provided with your order.

Please allow some time for tracking information to become active after your shipping notification is received.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before submitting your order. Because made-to-order products may enter production quickly, we cannot guarantee that an address can be changed after an order has been submitted for fulfillment.

If you notice an error in your shipping address, please contact Dinostore and more as soon as possible.

DELAYS

While we do our best to help ensure orders arrive promptly, shipping carriers may experience delays due to weather, holidays, service disruptions, incorrect or incomplete addresses, or other circumstances outside our control.

If your tracking information indicates an unusual delay or you believe your package may be lost, please contact us through our Contact page so we can help investigate the issue.

LOST OR DAMAGED ORDERS

If your order arrives damaged, defective, or incorrect, or you believe it has been lost in transit, please contact Dinostore and more as soon as possible.

Include your order number and any relevant photos or tracking information so we can review the issue and determine the appropriate resolution.

MULTIPLE ITEMS

Orders containing multiple products may occasionally arrive in separate packages. If this happens, you may receive more than one tracking number.

QUESTIONS ABOUT YOUR ORDER

If you have questions about shipping or the status of your order, please contact Dinostore and more through our Contact page and include your order number.

We appreciate your patience while your order makes its journey from production to your doorstep!